Copyright Reports and DMCA Information
Last updated: September 26, 2026
1. Report a copyright concern
Testara accepts copyright reports about questions, images, articles and user comments. Send reports to support@testara.app with the subject “Copyright report”.
This is also our general support address. You do not need to label a report “DMCA” for us to review it.
This page does not claim that Testara has a registered US designated agent or that every activity qualifies for DMCA safe-harbor protection.
Spanish, European and other applicable legal rights remain unaffected. A reporting procedure does not grant permission to use someone else's copyrighted material.
2. Information to include
- Your name, contact email and whether you own the rights or act for the owner.
- A description of the protected work and evidence of ownership or authority, where available.
- The exact Testara URL and question or comment identifier. Screenshots can help locate material behind account access.
- An explanation of the alleged infringement and the action you request.
Do not send passwords or unrelated personal data. If you cannot identify a question precisely, provide the certification and visible text.
3. Review and response
We review reports and request missing information when necessary. We can remove or restrict disputed material while we investigate.
For user contributions, we can notify the contributor and share information needed to address the report. Do not include unnecessary confidential information.
We can restrict or terminate accounts used for repeated infringement, subject to applicable law. Reports about Testara's own catalogue receive review too.
If you believe a removal was a mistake, reply with the material identifier and evidence supporting your right to use it.
The Privacy Policy explains personal-data processing. Legal duties can require retention or disclosure of information about a claim.
4. US DMCA notices
Where the US DMCA procedure applies, 17 U.S.C. § 512(c)(3) sets the notice requirements. They include:
- A physical or electronic signature of the owner or an authorized representative.
- Identification of the protected work, or a representative list when applicable.
- Identification and location of the allegedly infringing material.
- Contact information sufficient to reach you, including an address, telephone number and email address if available.
- A statement of good-faith belief that the owner, its agent or the law does not authorize the disputed use.
- A statement that the information is accurate. Under penalty of perjury, confirm your authority to act for the owner of the allegedly infringed exclusive right.
Consult the Copyright Office directory to verify any designated-agent registration before relying on formal DMCA service.
5. US DMCA counter-notices
Where § 512(g) applies, a counter-notice has legal consequences. Consider independent legal advice before you submit one.
Section 512(g)(3) requires:
- Your physical or electronic signature.
- Identification of the removed material and its location before removal.
- A statement under penalty of perjury that you believe in good faith that removal resulted from mistake or misidentification.
- Your name, postal address and telephone number.
- Consent to the jurisdiction of the federal district court for the district where your address is located. For an address outside the US, consent to any judicial district where the service provider can be found.
- Acceptance of service of process from the person who submitted the original notice or that person's agent.
Under § 512(g)(2), the procedure includes forwarding the counter-notice and restoring material no sooner than 10 and no later than 14 business days.
This is subject to receipt of notice that the claimant filed the court action specified by that provision. These statutory rules do not promise automatic restoration in every case.
6. False statements
Under § 512(f), knowing material misrepresentations in notices or counter-notices can lead to liability for damages, costs and legal fees.
Submit reports in good faith. This page provides procedural information, not legal advice about a particular dispute.