Terms of Service

1. Service and eligibility

Testara is an independent practice-test service operated from Spain. Questions, explanations and scores support study. They are not official exams or credentials.

Testara is not affiliated with the certification vendors. We do not guarantee an exam pass. Check the vendor's current objectives before you book an exam.

You must be at least 16 to use Testara, and meet any higher age requirement in your country. Minors need the authorization required by local law.

Use accurate account details and protect your password. Report unauthorized access to support@testara.app.

2. What you buy

Each purchase covers one selected certification, not the entire catalogue. Starter costs USD 29 and Professional costs USD 49. Each provides 60 days of access.

Starter includes standard practice and answer review. Professional adds custom test controls and advanced performance analysis. See the plan comparison before purchase.

The certification page shows the available question count and free samples. The free demo includes up to 15 questions. Guest attempts are not saved.

Enterprise is an inquiry for organizational access. Availability, scope, price and support require a separate written agreement.

3. Payment, delivery and expiry

Stripe processes payment. Review the currency and final total, including any applicable taxes shown, before you confirm payment.

This is a one-time payment, not an automatically renewing subscription. Access starts when a successful payment is confirmed and the purchase is delivered.

Buying again before expiry extends the remaining access period. Buying after expiry starts a new access period. You do not need to cancel an automatic renewal.

After expiry, paid questions are no longer available, including in reviews of previous attempts. Keep any study notes you need before access expires.

If payment succeeds but access does not appear, contact support with your account email and payment reference. Do not send card details or passwords.

4. Refunds and consumer rights

We offer the advertised 7-day money-back guarantee. Request a full refund within seven days of purchase at support@testara.app. No reason is required.

Include your account email and payment reference so we can find the purchase. This commercial guarantee does not limit your statutory rights.

EU consumers normally have 14 days to withdraw from a distance contract. Exceptions depend on the contract and the applicable legal requirements.

Access to the platform does not, by itself, waive a withdrawal right. We do not treat acceptance of these terms as a separate waiver.

To exercise an applicable withdrawal right, send an unambiguous statement to support. A reason is not required. Applicable law governs the refund and its deadline.

You can use this wording: “I withdraw from my Testara purchase.” Include the purchase date, certification, your name and account email.

Your rights concerning unavailable, defective or non-conforming digital content or services remain unchanged, including correction, price reduction or termination where the law provides them.

5. Content and permitted use

Paid access is for your personal study. It does not transfer ownership of questions, software or third-party trademarks.

Do not share accounts, redistribute the paid question bank, bypass access controls or disrupt the service. These restrictions do not remove rights provided by law.

Search engines and AI assistants can retrieve public pages for indexing and source-linked answers, subject to robots.txt and reasonable request rates.

This permission does not cover authenticated pages, the paid question bank, bulk republication or model training. Do not bypass technical restrictions.

Certification vendors own their trademarks. Report suspected copyright infringement through our copyright reporting procedure.

Questions can contain errors or become outdated. Use official vendor resources alongside Testara. Report errors using the question report control or support.

We can correct or remove questions for quality or legal reasons. Such changes do not remove your rights concerning the service you purchased.

6. Comments, suspension and account deletion

Only post material you have the right to share. Do not post confidential exam questions, personal data about others, unlawful material or abusive messages.

We can remove unlawful content and restrict access for abuse, security risks or serious breaches. We will explain the reason where legally permitted.

You can delete your account in Settings. Account deletion ends access and removes associated learning records. It does not automatically submit a refund request.

Contact support for refund or data requests. The Privacy Policy explains data use, retention and your rights.

7. Liability, disputes and changes

Nothing in these terms excludes liability or consumer protections that cannot lawfully be excluded. We do not guarantee an exam result or uninterrupted availability.

Spanish law governs these terms, without removing mandatory protections available to consumers in their country of residence.

Disputes go to the courts designated by applicable law. These terms do not require you to waive your consumer jurisdiction or language rights.

Contact support@testara.app for complaints or questions. Legal remedies remain available.

Changes to future offers do not retroactively reduce a paid purchase or its statutory rights. Material contractual changes require notice and any consent required by law.

Información de contratación en español

Testara es un servicio independiente de exámenes de práctica, operado desde España. No expide certificaciones oficiales ni garantiza aprobar el examen del fabricante.

Starter cuesta 29 USD y Professional 49 USD por certificación. Ambos incluyen 60 días de acceso al banco disponible de la certificación elegida, no a todo el catálogo.

Starter incluye práctica estándar y revisión de respuestas. Professional añade configuración de exámenes y análisis avanzado. La página de precios detalla las funciones.

La demo gratuita permite probar hasta 15 preguntas sin tarjeta. Los intentos de invitados no se guardan. Enterprise requiere una propuesta y acuerdo específicos.

Stripe tramita el pago único. Revisa la moneda y el importe final, incluidos los impuestos aplicables indicados, antes de confirmar. No hay renovación automática.

El acceso se entrega tras confirmar el pago. Una compra antes del vencimiento amplía el plazo restante. Tras caducar, empieza un plazo nuevo.

Al caducar dejan de estar disponibles las preguntas de pago, también al revisar intentos antiguos. Si has pagado y no tienes acceso, contacta con soporte.

La garantía comercial permite solicitar un reembolso íntegro durante los siete días posteriores a la compra, sin justificar el motivo. No limita tus derechos legales.

Los consumidores de la UE disponen normalmente de 14 días para desistir de contratos a distancia, con las excepciones y requisitos previstos por la ley.

El mero acceso o aceptación de estos términos no constituye una renuncia separada al desistimiento. Conservas los derechos legales por falta de conformidad.

Para solicitar devolución o desistimiento, escribe a support@testara.app con tu nombre, correo de cuenta, fecha y referencia de compra.

Puedes escribir: «Desisto de mi compra de Testara». No necesitas indicar un motivo. La ley aplicable determina el reembolso y su plazo.

El servicio se usa mediante navegador y conexión a internet. No compartas cuentas ni redistribuyas el banco de preguntas. El acceso es para estudio personal.

La edad mínima es 16 años o la superior exigida en tu país. Los menores necesitan la autorización legal correspondiente.

Eliminar la cuenta desde Ajustes finaliza el acceso y elimina los datos de aprendizaje asociados. No solicita automáticamente una devolución.

Rige la ley española, sin excluir derechos imperativos del consumidor ni el fuero que le corresponda. Puedes dirigir consultas y reclamaciones a soporte.