300-810 practice test

1. Question 1 · 1

   An administrator must implement toll-fraud prevention on Cisco Unity Connection by using restricted tables. Which action accomplishes this task?

   Choose one answer.

   • Block all numbers that start with 999.
   • Allow calls to the international operator only.
   • Permit calls only to specific domestic long-distance area codes.
   • Allow calls to international operators and conference rooms only.

2. Question 2 · 1

   Refer to the exhibit. An administrator is configuring a Cisco Unity Express call handler. One of the options will transfer calls off-system to Cisco UCME. The administrator wants the transfer to finish while the transfer target is ringing. Which transfer-mode command completes the configuration?

   Choose one answer.

   

   • blind bye-also
   • attended
   • semi-attended
   • blind refer

3. Question 3 · 1

   Refer to the exhibit. A collaboration engineer restored a failed primary node of an active/standby IM and Presence subcluster. The engineer notices that user fallback to the primary node has not occurred. Which action resolves this issue?

   Choose one answer.

   

   • Reboot the primary node.
   • Set the Keep-Alive (Heartbeat) Interval to 15.
   • Modify the Client Re-Login Limits.
   • Wait for the primary node to establish 30 minutes of uptime.

4. Question 4 · 1

   Refer to the exhibit. User A tries to log in to the Cisco Jabber client, the login works fine, but the user cannot see their self-presence or other users' presence in their contact list. The administrator checks the Cisco IM and Presence Server logs and sees an issue. What is the issue, and how does it get resolved?

   Choose one answer.

   

   • The user credentials are incorrect; ask the user to change the credentials.
   • The user is duplicated in another Cisco IM and Presence cluster; unassign the user from the duplicate IM and Presence cluster.
   • Presence has stopped working for the user; unassign and reassign the end-user to Cisco IM and Presence.
   • The Cisco IM and Presence Server has CPU/memory issues; restart the IM and Presence Server.

5. Question 5 · 1

   Refer to the exhibit. Persistent Chat is configured in the Cisco IM and Presence server using PostgreSQL as the back-end database. Users report that the Chat Rooms icon is missing from their Cisco Jabber clients. Which action should the administrator take to resolve this issue?

   Choose one answer.

   

   • Start the Cisco XCP Message Archiver.
   • Restart the Cisco XCP Directory Service.
   • Start the Cisco XCP Text Conference Manager.
   • Restart the Cisco XCP XMPP Federation Connection Manager.

6. Question 6 · 1

   A Cisco Unified IM and Presence version 11.5.1 on-premises deployment of instant messaging with a capacity of 50,000 users includes the multiple device messaging feature. Each of the 30,000 users has 3 Jabber clients. The customer reports that messages are not being received on all 3 clients. What should the administrator do to resolve this issue?

   Choose one answer.

   • Increase capacity to 90,000+ to match the number of Jabber clients.
   • Increase capacity to 60,000 users to service all Jabber clients.
   • Increase capacity to 72,000 users to service all Jabber clients.
   • Increase capacity to 30,000 users to match the number of Jabber clients.

7. Question 7 · 1

   DRAG DROP - An engineer is configuring a Jabber client installation switch for a phone system using Cisco UCM as the registration server, with a softphone control address of 10.0.1.200, and configuration files received from 10.11.20.201 after all previous configurations are cleared. Drag and drop the snippets from the bottom of the image onto the blanks in the image to complete this configuration. Not all options are used.

   Match each destination with an option.

   

   CLEAR

   • • 10.11.20.201
   • • Registration
   • • Phone_Mode
   • • 1
   • • Jabber
   • • 10.0.1.200
   • • Clear
   • • Softphone
   • • 2
   • • CUCM

   PRODUCT_MODE

   • • 10.11.20.201
   • • Registration
   • • Phone_Mode
   • • 1
   • • Jabber
   • • 10.0.1.200
   • • Clear
   • • Softphone
   • • 2
   • • CUCM

   AUTHENTICATOR

   • • 10.11.20.201
   • • Registration
   • • Phone_Mode
   • • 1
   • • Jabber
   • • 10.0.1.200
   • • Clear
   • • Softphone
   • • 2
   • • CUCM

   TFTP

   • • 10.11.20.201
   • • Registration
   • • Phone_Mode
   • • 1
   • • Jabber
   • • 10.0.1.200
   • • Clear
   • • Softphone
   • • 2
   • • CUCM

   CTI

   • • 10.11.20.201
   • • Registration
   • • Phone_Mode
   • • 1
   • • Jabber
   • • 10.0.1.200
   • • Clear
   • • Softphone
   • • 2
   • • CUCM

8. Question 8 · 1

   An engineer is configuring DNS for service discovery in a Jabber deployment for on-premises clients. Which snippet will complete the SRV record name _tcp.example.com?

   Choose one answer.

   • _cisco_uds
   • _collab_edge
   • _xmpp.server
   • _xmpp-client

9. Question 9 · 1

   An organization is moving from on-premise Exchange to Microsoft Office 365 for email and calendaring. The administrator would like to maintain meeting presence functionality in Jabber clients connected to Cisco IM and Presence after this move. Office 365 certificates must be installed to accomplish this. Which two trust stores should these certificates be uploaded to on Cisco IM and Presence? (Choose two.)

   Choose all answers that apply.

   • cup-xmpp-trust
   • xmpp-fed-trust
   • xmpp-trust
   • tomcat-trust
   • cup-trust

10. Question 10 · 1

    A collaboration engineer is installing Jabber for Windows via the CLI. Which two authentication command line arguments ensure that the client authenticates to a Cisco UCM server? (Choose two.)

    Choose all answers that apply.

    • CUP_ADDRESS=10.10.10.98
    • CTI=10.10.10.97
    • EXCLUDED_SERVICES=Webex
    • CCMCIP=10.10.10.99
    • REGISTRATION_SERVER= CUC

11. Question 11 · 1

    A collaboration engineer is troubleshooting an issue with Jabber client logins on the internal network. Users are receiving a certificate error message that Jabber cannot accept the certificate from the server. Users of phone-only mode Jabber clients do not have the same issue. Which two certificates must be regenerated in the initial steps of resolving this issue? (Choose two.)

    Choose all answers that apply.

    • Cisco IM and Presence cup certificate
    • Cisco IM and Presence cup-xmpp certificate
    • Cisco UCM tomcat certificate
    • Cisco UCM CallManager certificate
    • Cisco IM and Presence tomcat certificate

12. Question 12 · 1

    Users on Cisco.com experience issues while using Cisco Jabber, and the error “Cannot communicate with the server” appears. An engineer checks the logs for the Jabber client and discovers the error LERR_JABBER_AUTH<17>: Authentication error with server e.g. resource bind. TLS, create a session or SASL error”. What should be checked to resolve this issue?

    Choose one answer.

    • if the LDAP server is reachable and if port 5222 is open
    • if the LDAP server is reachable and if port 443 is open
    • if cup-xmpp certificates are valid and if port 8443 is open
    • if the cup-xmpp certificates are valid and if port 5222 is open

13. Question 13 · 1

    Refer to the exhibit. A Jabber user is unable to access voicemail. During troubleshooting, an administrator captures this screenshot. What are the two ways to resolve this issue? (Choose two.)

    Choose all answers that apply.

    

    • Ask the user to click on the "Connect to a device" button and use the correct username and password.
    • Ensure the user is not locally created on Cisco Unity Connection with a password expiring separately from the password that is used for Jabber.
    • Make sure the Jabber service profile created in Cisco UCM contains Unity Connection UC service with a voicemail server configured.
    • Ask an administrator to create an account for this user in Cisco Unity Connection but remove the Unity Connection UC service from the Cisco UCM Jabber service profile.
    • Check if "OAuth with Refresh Login Flow" is enabled on Cisco Unity Connection but disabled in Cisco UCM.

14. Question 14 · 1

    Refer to the exhibit. When troubleshooting an internal Jabber login problem, there is a pop-up about a certificate error, and then the login fails. The FQDN of Cisco UCM is cucm.ex.com, and the FQDN of the IM and Presence Server is imp.ex.com. Which two actions should be taken to fix this issue? (Choose two.)

    Choose all answers that apply.

    

    • Sign the Cisco UCM CallManager certificate with a trusted certificate authority.
    • Import the Cisco UCM CallManager certificate into the Trusted Certificate Authorities on the PC running Jabber.
    • Sign the Cisco UCM tomcat certificate with a trusted certificate authority.
    • Sign the Cisco Unified IM and Presence server cup certificate with a trusted certificate authority.
    • Import the certificate of cucm.ex.com into the Trusted Certificate Authorities on the PC running Jabber.

15. Question 15 · 1

    An engineer is configuring a customer’s environment for Jabber use over Mobile and Remote Access. The customer’s internal domain is different from the external domain. Which Jabber parameter defines the external service discovery domain statistically?

    Choose one answer.

    • UPN discovery enabled
    • services domain
    • exclude services
    • voice services domain

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