300-815 practice test

1. Question 1 · 1

   Refer to the exhibit. In an active SIP call between phone user A and phone user B, phone A initiates a call transfer to phone user C. Which two scenarios are correct? (Choose two.)

   Choose all answers that apply.

   

   • Phone_A sends a SIP-REFER message to the Cisco Unified Communications Manager with Phone_C information in the Refer-To section.
   • Phone_B sends a SIP-REFER message to the Cisco Unified CM with Phone_C information in the Refer-To section.
   • As soon as Phone_A presses the Transfer button for the first time, Phone_B hears the MOH and the MOH audio is chosen from Phone_B User Hold MOH Audio Source settings.
   • As soon as Phone_A presses the Transfer button for the first time, Phone_B hears the music on hold and the MOH audio is chosen from Phone_A Network Hold MOH Audio Source settings.
   • As soon as Phone_A presses the Transfer button for the first time, Phone_B hears the MOH and the MOH audio is chosen from Phone_A User Hold MOH Audio Source settings.

2. Question 2 · 1

   An engineer is configuring Cisco UCM to forward parked calls back to the user who parked the call if it is not retrieved after a specified time interval. Which action must be taken to accomplish this task?

   Choose one answer.

   • Configure enterprise softkeys.
   • Configure device pools.
   • Configure class of control.
   • Configure service parameters.

3. Question 3 · 1

   An engineer must configure call queuing under a Hunt Pilot. After the engineer receives the audio file that will be played to callers during queuing, which two steps should be taken to complete the configuration? (Choose two.)

   Choose all answers that apply.

   • Assign the uploaded audio file to “Network Hold MOH Source & Announcements” under Hunt Pilot’s Queuing section.
   • Upload the audio file in “TFTP File Management” via OS Administration GUI.
   • Assign the uploaded audio file to the hunting Line Group member’s “User Hold MOH Audio Source”.
   • Assign the uploaded audio file to the hunting Line Group member’s “Network Hold MOH Audio Source”.
   • Upload the audio file in “MOH Audio File Management” via CM Administration GUI.

4. Question 4 · 1

   Refer to the exhibit. DN 1003 was the last to ring during the most recent call. Which hunting method ensures that DN 1005 is presented with the next call when the hunt pilot is dialed?

   Choose one answer.

   

   • sequential
   • call-blast
   • peer
   • parallel

5. Question 5 · 1

   An engineer has two Cisco UCM clusters and wants them using ILS with TLS Certificates. Cluster A (Pub and 1 Subscriber) will be the hub, and Cluster B (Pub and 1 Subscriber) will be the spoke. Both clusters have self-signed certificates. The engineer has exchanged Publisher A and Subscriber B Tomcat certificates, but the connection fails. What is the cause of the failure?

   Choose one answer.

   • The password is incorrect.
   • Cluster IDs are not unique.
   • The Tomcat certificate from Cluster B must be the Publisher.
   • The engineer needs to exchange the CallManager certificate.

6. Question 6 · 1

   ABC company has decided to implement hunt groups to help distribute calls between members. In order to implement this, the administrator must configure hunt list, hunt groups, and line groups on Cisco UCM. Which distribution algorithms should the administrator implement?

   Choose one answer.

   • Top Down, Round Robin, Broadcast
   • Top Down, Circular, Broadcast
   • Top Down, Round Robin, Distribute
   • Sequential, Circular, Broadcast

7. Question 7 · 1

   Refer to the exhibit. ILS has been configured between two hubs this configuration. The hubs appear to register successfully, but ILS is not functioning as expected. Which configuration step is missing?

   Choose one answer.

   

   • Use TLS Certificates must be selected.
   • The Cluster IDs have not been set to unique values.
   • A password has never been set for ILS.
   • Trust certificates for ILS have not been installed on the clusters.

8. Question 8 · 1

   Cisco UCM has 100,000 entries in the database learned through the ILS Service. Parameter ILS Max Number of Learned Objects in Database value is set to 100,000. What will happen to learned data when the service parameter value is reduced to 50,000?

   Choose one answer.

   • Cisco UCM does not write additional ILS learned objects to the database and will delete the last 50,000 entries learned to keep it to the service parameter value.
   • Cisco UCM does not write additional ILS learned objects to the database and keeps the existing database entries.
   • Cisco UCM will overwrite an entry for newly learned data and keep the parameter value at 100,000.
   • Cisco UCM does not write additional ILS learned objects to the database and will delete the first 50,000 entries learned to keep it to the service parameter value.

9. Question 9 · 1

   A company has users that are logged in to hunt groups. However, there is a requirement for hunt group configurations to provide an option to turn on audible ringtones when calls to a line group arrive at a phone that is logged out and on a break. This ringtone alerts a logged-out user that there is an incoming call to a hunt list to which the line is a member, but the call does not ring at the phone of that line group member because of the logged-out status. Which action meets this requirement?

   Choose one answer.

   • Configure the HLog softkey on the phone so that while a user is logged off, it plays an audible tone when a call is missed.
   • Set the service parameter Enterprise Feature Access number for hunt group logout and set up an access number.
   • Set the service parameter Party Entrance Tone to "True."
   • Configure the service parameter hunt group logoff notification and specify the name of the ringtone file.

10. Question 10 · 1

    An administrator discovers that employees are making unauthorized long-distance and international calls from logged-off Extension Mobility phones when the authorized users are away from their desks. Which two configurations should the administrator configure in the Cisco UCM to avoid this issue? (Choose two.)

    Choose all answers that apply.

    • Add the long-distance & international pattern’s partitions to the calling search space of the physical phone.
    • Remove the long-distance & international pattern’s partitions from the calling search space of the physical phone’s directory number.
    • Add the long-distance & international pattern’s partitions to the calling search space of the device phone.
    • Add the long-distance & international pattern’s partitions to the calling search space of the physical phone’s directory number.
    • Remove long-distance & international pattern’s partitions from the calling search space of the device phone.

11. Question 11 · 1

    Calls to a particular extension are not routing to voicemail. The user reaches the voicemail system from the handset by pressing the Messages button. Which configuration parameter causes this problem?

    Choose one answer.

    • The voicemail pilot number for call forwarding is missing from the ephone-dn.
    • The voicemail pilot number is missing from the telephony service configuration on Cisco UCME.
    • The voicemail pilot number is missing from the call handling on Cisco Unity Express.
    • The voicemail pilot number for call forwarding is missing from the ephone.

12. Question 12 · 1

    An engineer is troubleshooting Cisco Device Mobility and find that the phone has roamed to a building that is assigned to a different device pool but has not changed its device pool accordingly. What action resolves the issue?

    Choose one answer.

    • Set correct Location under Current Device Mobility Settings.
    • Enable SRST under Current Device Mobility Settings.
    • Set Device CSS under Current Device Mobility Settings.
    • Set the correct subnet under Device Mobility info.

13. Question 13 · 1

    A user’s phone is already configured for Single Number Reach, and the user wants a feature to move an active call from a mobile phone to a desk phone and vice-versa. As an administrator, which additional configuration should be made to fulfill the user’s request?

    Choose one answer.

    • Use Dialed Number Analyzer to determine if the user extension can dial the mobile phone.
    • Add the mobility key to the softkey template that the desk phone is using.
    • Check to make sure that the Resume softkey option appears on the desk phone.
    • Confirm that the desk phone is subscribed to Cisco Extension Mobility.

14. Question 14 · 1

    DRAG DROP - Drag and drop the steps from the left into the order to provision mobility users through LDAP on the right. Not all options are used.

    Arrange the options in the correct order.

    

    • Add and name a new template
    • Job Information > Run Immediately
    • Bulk Administration > Users > Update Users > Query
    • Configure the fields in the Feature Group Template Configuration window
    • User Management > User/Phone Add > Feature Group Template
    • Apply the filter and select users to be assigned as mobility users
    • Enable Mobility, Mobile Voice Access, Maximum Wait Time for Desk Pickup, and Remote Destination Limit.

15. Question 15 · 1

    A company was looking at the IT charges and saw many long-distance and international calls primarily to sites in North America and around the world. The administrator wants to optimize the PSTN expense. Which dial plan configuration reduces PSTN connectivity charges by using the IP network to bring the egress point to the PSTN as close as possible to the called number?

    Choose one answer.

    • translation patterns
    • tail end hop off
    • client matter codes
    • dial rules

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