CIS-PPM practice test

1. Question 1 · 1

   Which of the following checks to see if the assessable record exists for the demand and creates an assessable record if none exists?

   Choose one answer.

   • Validate Assessment Metrics for Demand
   • Auto Business Rule for Assessments
   • Update Demand State
   • Create OnDemand Assessment

2. Question 2 · 1

   Plugins may be added to the base platform in one of the following ways: (Choose three.)

   Choose all answers that apply.

   • Activated by an admin (not by default).
   • Activated by an it_portfolio_manager.
   • Requested from ServiceNow.
   • Activated by default in the base ServiceNow system.
   • Activated by an it_pps_admin.

3. Question 3 · 1

   Which demand category would a demand manager select, if they need to create an enhancement?

   Choose one answer.

   • Change
   • Strategic
   • Defect
   • Operational

4. Question 4 · 1

   On the demand form, what does the Discount Rate impact?

   Choose one answer.

   • Internal Rate of Return %.
   • ROI.
   • Financial Benefit.
   • Net Present Value (NPV).

5. Question 5 · 1

   As a demand manager, you can view an artifact from a demand. What artifacts are part of a demand?

   Choose one answer.

   • Incidents, Problems, Change.
   • Decision, Risk, Requirements.
   • Project, Defect, Requests.
   • Stories, Vulnerability Tasks, Enhancements.

6. Question 6 · 1

   As an it_pps_admin, what can you use to detect corrupt data in a project, such as tasks with invalid parents or cyclic relations in a project?

   Choose one answer.

   • Project Diagnostics.
   • System Diagnostics.
   • Edge Encryption Diagnostics.
   • Analytics Diagnostics.

7. Question 7 · 1

   In which scenario would using the Copy Project action NOT result in a new project record being created?

   Choose one answer.

   • When copying an existing project
   • When copying a new project
   • When copying sub-projects
   • When copying partial projects

8. Question 8 · 1

   When copying a source project to a target project, what fields are copied by default? (Choose three.)

   Choose all answers that apply.

   • Number.
   • Duration fields.
   • Short description.
   • Planned dates.
   • State.

9. Question 9 · 1

   The Project management application supports two types of external dependencies. What are they? (Choose two.)

   Choose all answers that apply.

   • Hard Dependency.
   • Milestone Dependency.
   • Soft Dependency.
   • Task Dependency.
   • Change Dependency.

10. Question 10 · 1

    In order to map custom fields from Microsoft Project to ServiceNow when importing a project, you must first:

    Choose one answer.

    • Configure the Project form
    • Export the project to XML format
    • Import your project
    • Create custom fields in your ServiceNow instance

11. Question 11 · 1

    What is the formula for Committed Utilization?

    Choose one answer.

    • Allocated Hours/Capacity
    • (Allocated Hours + Confirmed Hours)/Capacity
    • Confirmed Hours/Capacity
    • Assigned Hours/Capacity

12. Question 12 · 1

    What does the project status report allow project managers to do? (Choose two.)

    Choose all answers that apply.

    • View the project Gantt chart
    • View the WBS
    • Show historical trend of project KPI’s
    • Print as a PDF attachment

13. Question 13 · 1

    How many days is the default sprint length if the length cannot be calculated from the sprint?

    Choose one answer.

    • 12
    • 14
    • 16
    • 18

14. Question 14 · 1

    Risks and issues submitted in which forms will be included in the Program record? (Choose three.)

    Choose all answers that apply.

    • project
    • idea
    • demand
    • program
    • portfolio

15. Question 15 · 1

    The Program Management application provides the following capabilities to the program manager (Choose three.)

    Choose all answers that apply.

    • Create tasks specific to the program.
    • Track program costs.
    • Create a program by adding related projects and demands
    • Create releases for sprints.
    • Manage ideas specific to the program

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