MB-210 practice test

1. Question 1 · 1

   Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution. After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen. You are a Dynamics 365 for Sales system customizer. You need to set up LinkedIn Sales Navigator Lead (member profile) on the Lead form. Solution: Use Dynamics 365 AI for Sales. Does the solution meet the goal?

   Choose one answer.

   • Yes
   • No

2. Question 2 · 1

   You are a Dynamics 365 administrator. A sales manager changes the target goal for a salesperson from $26,000.00 to $20,000.00. However, the currency symbol changes from $ to ֲ£. Other managers are not experiencing this issue. You need to fix the currency symbol for the sales manager. What should you change?

   Choose one answer.

   • the default currency in personal options
   • the currencies in settings
   • the currency display option in system settings
   • the current format in personal options

3. Question 3 · 1

   You modify the default form for salespeople in Dynamics 365 Sales. A US Citizen column has a type option of Yes or No. The salespeople require a country/region column to appear only if the US Citizen column is set to No. You need to enable the column to appear when the condition is met. What should you configure?

   Choose one answer.

   • business process flow
   • column with type as Choices
   • column with type as Calculated
   • business rule

4. Question 4 · 1

   A company uses Dynamics 365 Sales with Microsoft Exchange and server-side synchronization. All users have approved mailboxes. Some users report that emails will not send. You need to resolve the issue. What should you do?

   Choose one answer.

   • Disable impersonation mode.
   • Add the email address to the email profile.
   • Turn on automatic tracking.
   • Test and enable the mailboxes.

5. Question 5 · 1

   DRAG DROP - A company is using Dynamics 365 Sales Premium with LinkedIn Sales Navigator. You must configure the following process steps: • Set up a meeting and notify the manager if a quote is sent for over a million dollars. • Enable the salesperson to view LinkedIn customer profiles and manually add info to records without leaving the view. • Ensure that the sequence is added to existing quotes. You need to enforce this process. Which feature should you use? To answer, drag the appropriate features to the correct requirements. Each feature may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point.

   Match each destination with an option.

   

   Quote over a million dollars sent

   • • Adaptive sequence
   • • Research activity
   • • Connect sequence

   View LinkedIn profile and add info

   • • Adaptive sequence
   • • Research activity
   • • Connect sequence

   Sequence added to existing quotes

   • • Adaptive sequence
   • • Research activity
   • • Connect sequence

6. Question 6 · 1

   A quote is accepted by a customer. A salesperson creates an order from the quote. The customer contacts the salesperson to request a repeat of the same order. The salesperson wants to create another order from the same quote. You need to create the order. What should you do?

   Choose one answer.

   • Create the order from the quote because it is in a Closed status.
   • Revise the quote and create the order from Draft status.
   • Create the order from the quote because it is in a Won status.
   • Revise the quote and create the order from the Active status.

7. Question 7 · 1

   A company uses Dynamics 365 Sales. A user cannot find the option to view activities in the Kanban view or rearrange the activities. You need to make the Kanban view available to the user. What should you do?

   Choose one answer.

   • Add the user to the correct security role.
   • Create a new system view.
   • Add the control to the Activity table.
   • Instruct the user to create a personal view.

8. Question 8 · 1

   DRAG DROP - A company is evaluating Dynamics 365 Sales licenses. The sales manager wants the following features: • knowledge management • sequence designer • predictive forecasting You need to recommend sales plans that provide the full feature capabilities in the most cost-effective manner. Which sales plans should you recommend? To answer, drag the appropriate sales plans to the correct features. Each sales plan may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point.

   Match each destination with an option.

   

   Knowledge management

   • • Dynamics 365 Sales Premium
   • • Dynamics 365 Sales Enterprise
   • • Dynamics 365 Sales Professional

   Sequence designer

   • • Dynamics 365 Sales Premium
   • • Dynamics 365 Sales Enterprise
   • • Dynamics 365 Sales Professional

   Predictive forecasting

   • • Dynamics 365 Sales Premium
   • • Dynamics 365 Sales Enterprise
   • • Dynamics 365 Sales Professional

9. Question 9 · 1

   A sales manager creates a view for leads in the manager’s region. The view displays only 25 records per page. The sales manager wants the view to display 100 records per page. You need to recommend a solution for the sales manager. What should you recommend?

   Choose one answer.

   • Update system settings.
   • Create a personal view.
   • Create a public view.
   • Update personalization settings.

10. Question 10 · 1

    A company has two departments. Each department uses only custom forms and views designed for each department. Currently, all users can view all forms and views. The company wants to improve usability for its users. You need to limit users to only individual department forms and views. What should you do?

    Choose one answer.

    • Create a site map for each department.
    • Create a model-driven app for each department.
    • Use a hierarchy security model.
    • Use security roles.

11. Question 11 · 1

    A company deploys Dynamics 365 Sales Enterprise. Users must be able to view account and contact records but not edit or add information to those records. You need to set up user access. What should you do?

    Choose one answer.

    • Purchase a Dynamics 365 Team Members license and assign the license to users.
    • Configure data loss prevention (DLP).
    • Purchase a Dynamics 365 Sales Professional license and assign the license to users.
    • Create a Dynamics 365 business unit.

12. Question 12 · 1

    You are Dynamics 365 for Sales administrator. Sales representatives must enter estimated revenue only as an exception. You need to ensure that estimated revenue for opportunities is automatically calculated. What should you do?

    Choose one answer.

    • In the System Settings sales tab, change the default revenue type to System Calculated
    • In custom controls, change the default revenue setting to System Calculated
    • In Personalization settings for each user, change the default revenue type to System Calculated
    • In Opportunities, change the default value of the revenue type to System Calculated

13. Question 13 · 1

    A company is evaluating Dynamics 365 Sales to replace an existing customer relationship management (CRM). An IT manager observes that the company requires 20 custom tables. The company wants the most cost-effective solution. You need to recommend a license type to the company. What should you recommend?

    Choose one answer.

    • Sales Professional
    • Sales Premium
    • Sales Enterprise
    • Microsoft Relationship Sales

14. Question 14 · 1

    DRAG DROP - A company uses Dynamics 365 Sales with assignment rules. The assignment rules use a segment to filter the lead records. A sales manager wants to automatically add a series of tasks by using the same criteria as the assignment rules. You need to create the tasks and assign the tasks to the lead records. In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.

    Arrange the options in the correct order.

    

    • Add tasks to the sequence.
    • Connect the existing segment to the sequence.
    • Create a sequence.
    • Activate the sequence.

15. Question 15 · 1

    DRAG DROP - You are a salesperson for a company. A customer asks you to place an order based on a draft quote you have provided. You need to create the order. Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area.

    Arrange the options in the correct order.

    

    • Select the applicable quote.
    • Select Activate Quote.
    • Enter the date in the Data Won field and add a description.
    • Enter the price list and currency information.
    • Select Create Order.
    • Enter the shipping and payment information.
    • Select Publish.

Paid access to all 251 questions

Each purchase applies to this certification. Prices are one-time payments, not monthly subscriptions.