MS-721 practice test

1. Question 1 · 1

   HOTSPOT - You have a Microsoft Teams Phone deployment that contains a Session Border Controller (SBC) named SBC1.contoso.com. Direct Routing integrates with a PBX phone system that uses only four-digit dialing and is configured to use the SBC. Teams is configured to use dial plans that normalize any four-digit calls to E.164. You have the following translation rule. You need to ensure that calls to the legacy PBX pass only a four-digit extension. How should you complete the PowerShell command? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

   Choose an option for each prompt.

   

   

   PowerShell command

   • • Set CsHybridPSTNAppliance
   • • Set CsHybridPSTNSite
   • • Set CsOnlinePSTNGateway
   • • Set CsOnlinePSTNUsage

   Translation rule parameter

   • • -InboundPstnNumberTranslationRules
   • • -InboundTeamsNumberTranslationRules
   • • -OutboundPstnNumberTranslationRules
   • • -OutboundTeamsNumberTranslationRules

2. Question 2 · 1

   DRAG DROP - Your company has offices throughout the United States. The company is opening a new office in Scranton. The office will occupy two floors in the same building. You need to ensure that if an emergency call is placed, the local emergency dispatchers know from which floor the call came. How should you complete the PowerShell script? To answer, drag the appropriate values to the correct targets. Each value may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point.

   Choose an option for each prompt.

   

   First floor location

   • • New-CsEmergencyNumber
   • • New-CsNetworkSite
   • • New-CsOnlineLisLocation
   • • Set-CsLisLocation
   • • Set-CsNetworkSite
   • • Set-CsOnlineLisLocation

   Second floor location

   • • New-CsEmergencyNumber
   • • New-CsNetworkSite
   • • New-CsOnlineLisLocation
   • • Set-CsLisLocation
   • • Set-CsNetworkSite
   • • Set-CsOnlineLisLocation

3. Question 3 · 1

   HOTSPOT - Case Study - This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided. To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other questions in this case study. At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section. To start the case study - To display the first question in this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements. If the case study has an All Information tab, note that the information displayed is identical to the information displayed on the subsequent tabs. When you are ready to answer a question, click the Question button to return to the question. Overview. Company Information - Contoso, Ltd. is an international manufacturing company that has 2,000 employees. Contoso currently uses a third-party meeting service. The company plans to migrate the meeting service to Microsoft Teams and replace all legacy video teleconferencing (VTC) devices. Overview. Physical Locations - Contoso has offices in Toronto, New York, Rome, and London. The company has a global sales team that works remotely. Existing Environment. Active Directory Environment The on-premises network contains an Active Directory Domain Services (AD DS) forest named contoso.com. Existing Environment. Microsoft 365 and Teams Environment Contoso has a Microsoft 365 subscription. All users are licensed for Microsoft 365 E5 and Teams Premium. All users are enabled for Teams Phone by using Operator Connect. The contoso.com domain syncs to Microsoft 365 by using Azure AD Connect cloud sync. All users use the Microsoft Authenticator app for multi-factor authentication (MFA) to cloud services. A Microsoft Surface Hub device is deployed to the boardroom in each office. The reception area at the Toronto office is configured to use a phone number of +14165555555 in Teams. Existing Environment. Problem Statements Contoso identifies the following issues: • A user in the London office cannot locate the recorded files from a recurring Teams meeting. • Executives in the New York office report having to use Microsoft Authenticator to access their Microsoft OneDrive files from the Surface Hub. • A user in the Toronto office reports receiving incoming calls while attending Teams meetings instead of having calls sent automatically to voicemail. Requirements. Planned Changes - Contoso plans to implement the following changes: • Deploy a new Teams-certified endpoint to all the boardrooms and huddle spaces in all the offices. • Start a pilot project to deploy an Intelligent Speaker to the boardroom in the Rome office and evaluate transcription and voice attribution capabilities. • Deploy a Teams shared device to the lunchroom in the Toronto office. Calls placed to +14165555555 must ring in both the reception area and the lunchroom. Requirements. Technical Requirements Contoso identifies the following technical requirements: • The endpoint deployed to each boardroom must include a console on the table. The endpoint must automatically invite the existing Surface Hub when joining a Teams meeting. • The sales team must be able to temporarily sign in to the endpoints deployed to the huddle spaces to respond to Teams messages and attend video calls. • The endpoints deployed to the huddle spaces must allow only outbound emergency calls when a user is NOT signed in. • During Teams meetings, the sales team must have a watermark displayed on shared content. You need to implement the planned changes for the boardrooms and huddle spaces. The solution must meet the technical requirements. Which type of endpoint should you use for each location? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

   Choose an option for each prompt.

   

   Boardroom

   • • Teams display
   • • Teams Rooms on Android
   • • Teams Rooms on Windows
   • • Teams-certified SIP

   Huddle space

   • • Teams display
   • • Teams Rooms on Android
   • • Teams Rooms on Windows
   • • Teams-certified SIP

4. Question 4 · 1

   DRAG DROP - Case Study - This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided. To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other questions in this case study. At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section. To start the case study - To display the first question in this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements. If the case study has an All Information tab, note that the information displayed is identical to the information displayed on the subsequent tabs. When you are ready to answer a question, click the Question button to return to the question. Overview. Company Information - Contoso, Ltd. is an international manufacturing company that has 2,000 employees. Contoso currently uses a third-party meeting service. The company plans to migrate the meeting service to Microsoft Teams and replace all legacy video teleconferencing (VTC) devices. Overview. Physical Locations - Contoso has offices in Toronto, New York, Rome, and London. The company has a global sales team that works remotely. Existing Environment. Active Directory Environment The on-premises network contains an Active Directory Domain Services (AD DS) forest named contoso.com. Existing Environment. Microsoft 365 and Teams Environment Contoso has a Microsoft 365 subscription. All users are licensed for Microsoft 365 E5 and Teams Premium. All users are enabled for Teams Phone by using Operator Connect. The contoso.com domain syncs to Microsoft 365 by using Azure AD Connect cloud sync. All users use the Microsoft Authenticator app for multi-factor authentication (MFA) to cloud services. A Microsoft Surface Hub device is deployed to the boardroom in each office. The reception area at the Toronto office is configured to use a phone number of +14165555555 in Teams. Existing Environment. Problem Statements Contoso identifies the following issues: • A user in the London office cannot locate the recorded files from a recurring Teams meeting. • Executives in the New York office report having to use Microsoft Authenticator to access their Microsoft OneDrive files from the Surface Hub. • A user in the Toronto office reports receiving incoming calls while attending Teams meetings instead of having calls sent automatically to voicemail. Requirements. Planned Changes - Contoso plans to implement the following changes: • Deploy a new Teams-certified endpoint to all the boardrooms and huddle spaces in all the offices. • Start a pilot project to deploy an Intelligent Speaker to the boardroom in the Rome office and evaluate transcription and voice attribution capabilities. • Deploy a Teams shared device to the lunchroom in the Toronto office. Calls placed to +14165555555 must ring in both the reception area and the lunchroom. Requirements. Technical Requirements Contoso identifies the following technical requirements: • The endpoint deployed to each boardroom must include a console on the table. The endpoint must automatically invite the existing Surface Hub when joining a Teams meeting. • The sales team must be able to temporarily sign in to the endpoints deployed to the huddle spaces to respond to Teams messages and attend video calls. • The endpoints deployed to the huddle spaces must allow only outbound emergency calls when a user is NOT signed in. • During Teams meetings, the sales team must have a watermark displayed on shared content. You need to implement the planned changes for the +14165555555 reception area number. You create a new call queue. Which three actions should you perform in sequence next? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

   Arrange the options in the correct order.

   

   • Port +14165555555.
   • Release +14165555555.
   • Assign +14165555555 to the lunchroom device.
   • Change the usage type of +14165555555.
   • Unassign +14165555555.
   • Assign +14165555555 to a new resource account for the reception area.

5. Question 5 · 1

   Case Study - This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided. To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other questions in this case study. At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section. To start the case study - To display the first question in this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements. If the case study has an All Information tab, note that the information displayed is identical to the information displayed on the subsequent tabs. When you are ready to answer a question, click the Question button to return to the question. Overview. Company Information - Contoso, Ltd. is an international manufacturing company that has 2,000 employees. Contoso currently uses a third-party meeting service. The company plans to migrate the meeting service to Microsoft Teams and replace all legacy video teleconferencing (VTC) devices. Overview. Physical Locations - Contoso has offices in Toronto, New York, Rome, and London. The company has a global sales team that works remotely. Existing Environment. Active Directory Environment The on-premises network contains an Active Directory Domain Services (AD DS) forest named contoso.com. Existing Environment. Microsoft 365 and Teams Environment Contoso has a Microsoft 365 subscription. All users are licensed for Microsoft 365 E5 and Teams Premium. All users are enabled for Teams Phone by using Operator Connect. The contoso.com domain syncs to Microsoft 365 by using Azure AD Connect cloud sync. All users use the Microsoft Authenticator app for multi-factor authentication (MFA) to cloud services. A Microsoft Surface Hub device is deployed to the boardroom in each office. The reception area at the Toronto office is configured to use a phone number of +14165555555 in Teams. Existing Environment. Problem Statements Contoso identifies the following issues: • A user in the London office cannot locate the recorded files from a recurring Teams meeting. • Executives in the New York office report having to use Microsoft Authenticator to access their Microsoft OneDrive files from the Surface Hub. • A user in the Toronto office reports receiving incoming calls while attending Teams meetings instead of having calls sent automatically to voicemail. Requirements. Planned Changes - Contoso plans to implement the following changes: • Deploy a new Teams-certified endpoint to all the boardrooms and huddle spaces in all the offices. • Start a pilot project to deploy an Intelligent Speaker to the boardroom in the Rome office and evaluate transcription and voice attribution capabilities. • Deploy a Teams shared device to the lunchroom in the Toronto office. Calls placed to +14165555555 must ring in both the reception area and the lunchroom. Requirements. Technical Requirements Contoso identifies the following technical requirements: • The endpoint deployed to each boardroom must include a console on the table. The endpoint must automatically invite the existing Surface Hub when joining a Teams meeting. • The sales team must be able to temporarily sign in to the endpoints deployed to the huddle spaces to respond to Teams messages and attend video calls. • The endpoints deployed to the huddle spaces must allow only outbound emergency calls when a user is NOT signed in. • During Teams meetings, the sales team must have a watermark displayed on shared content. You need to implement the planned changes for the lunchroom device in the Toronto office. What should you use?

   Choose one answer.

   • a calling policy
   • hot desking
   • call hold

6. Question 6 · 1

   HOTSPOT - You have a Microsoft Teams Phone deployment. You have routing rules for unassigned phone numbers as shown in the following exhibit. You have unassigned numbers of +61370105005 and +61370105010. Use the drop-down menus to select the answer choice that completes each statement based on the information presented in the graphic. NOTE: Each correct selection is worth one point.

   Choose an option for each prompt.

   

   

   +61370105005

   • • disconnected
   • • routed to a person
   • • sent to a voice application
   • • sent to voicemail

   +61370105010

   • • disconnected
   • • routed to a person
   • • sent to a voice application
   • • sent to voicemail

7. Question 7 · 1

   Your company currently allows call park for all PSTN users. The call park policies are configured as shown in the exhibit. (Click the Exhibit tab.) You have a Microsoft 36S group named Help Desk. You need to ensure that only the Help Desk group can use call park. The solution must minimize the number of policies and administrative effort. Which three actions should you perform? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.

   Choose all answers that apply.

   

   • Assign the Global (Org-wide default) policy to the users in the Help Desk group.
   • Create a new call park policy named Policy2 and set Allow call park to Off
   • Assign Policy1 to the Help Desk group.
   • Create a new call park policy named Policy1 and set Allow call park to On.
   • Assign Policy2 to all users.
   • In the Global (Org-wide default) policy, set Allow call park to Off.

8. Question 8 · 1

   DRAG DROP - You have a Microsoft Teams Phone deployment. When you attempt to deploy a Session Border Controller (SBC) named sbc1.contoso.com, you receive the following error message: "We can't use the "SBC1.contoso.com" domain as it hasn't been set up in the organization. Try again. If you continue to have problems, contact Microsoft customer support." You need to add the SBC to the tenant. Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

   Arrange the options in the correct order.

   

   • From the Microsoft Teams admin center, add the SBC as sbc1.contoso.com.
   • From the Microsoft 365 admin center, add and validate the contoso.com domain.
   • From the Microsoft 365 admin center, add a licensed user that has a UPN to the contoso.com domain.
   • From the Microsoft Teams admin center, add the SBC as sbc1.contoso.onmicrosoft.com.
   • From the Microsoft Teams admin center, enable external access for the contoso.com domain.

9. Question 9 · 1

   Your company has a Microsoft Teams Phone deployment that uses Direct Routing and a single carrier. You deploy a new Session Border Controller (SBC) that shows as healthy in the Microsoft Teams admin center. You place a test call over the new SBC. and the call succeeds. When you attempt to transfer the call, the transfer fails. A portion of the SIP ladder is shown in the exhibit. (Click the Exhibit tab.) What is a possible cause of the issue?

   Choose one answer.

   

   • NOTIFY is enabled in the SIP options of the SBC.
   • The carrier rejects the format of the forwarded FROM number.
   • The SSL certificate of the SBC is incorrect.
   • The Refer on the SBC is misconfigured.

10. Question 10 · 1

    DRAG DROP - You have two users named User1 and User2. You need to configure User2 as a call delegate for User1. The solution must meet the following requirements: • Minimize disruptions to User1. • Prevent User2 from placing calls on behalf of User1. • Prevent User2 from modifying the settings of User1. Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

    Arrange the options in the correct order.

    

    • From Users in the Microsoft Teams admin center, open the settings of User2, and then select the Voice tab.
    • From the Microsoft Teams admin center, select Voice, select Phone numbers and then select the phone number of User1.
    • For User2, set Permission to Receive calls and then set Allow changing call settings to Off.
    • Instruct User1 to sign in to the Microsoft Teams client, establish a remote session to his computer, and then configure the delegation settings in the Teams client.
    • For User2, set Permission to Make and receive calls.
    • From Users in the Microsoft Teams admin center, open the settings of User1, and then select the Voice tab.
    • From the Call delegation settings, select Add people, and then select the User2.

11. Question 11 · 1

    You have a Microsoft Teams Phone deployment. You need to ensure that a user named user1@contoso.com can call international phone numbers by using Direct Routing. Which type of policy should you use?

    Choose one answer.

    • a teams policy
    • a voice routing policy
    • a calling policy
    • a caller ID policy

12. Question 12 · 1

    HOTSPOT - Your company has a Microsoft Teams Phone deployment and the following departments: • HR • Marketing You need to configure Teams to meet the following requirements: • Only users in the HR department must have spam filtering enabled. • All outbound PSTN calls must replace the caller ID with the company's auto attendant number. • Only users in the marketing department must have Inbound calls can be routed to call groups disabled. What is the minimum number of caller ID policies and calling policies you should configure? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

    Choose an option for each prompt.

    

    Caller ID policies

    • • 0
    • • 1
    • • 2

    Calling policies

    • • 0
    • • 1
    • • 2

13. Question 13 · 1

    You are enabling users for Direct Routing. You already assigned licenses to the users. You need to complete the user setup. Which two cmdlets should you run? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.

    Choose all answers that apply.

    • Grant-CsVoicePolicy
    • Grant-CsOnlineVoiceRoutingPolicy
    • New-CsVoicePolicy
    • New-CsPhoneNumberAssignment
    • Set-CsUserPstnSettings

14. Question 14 · 1

    HOTSPOT - You have a Microsoft Teams Phone deployment and a Session Border Controller (SBC) named SBC1.contoso.com. The SBC has SIP over TLS configured to use the default Microsoft port. You need to implement Direct Routing from the SBC to Teams Phone. How should you complete the PowerShell command? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

    Choose an option for each prompt.

    

    FQDN parameter

    • • -Fqdn SBC1.contoso.com
    • • -Fqdn sip.pstnhub.microsoft.com
    • • -Name SBC1.contoso.com
    • • -Name sip.pstnhub.microsoft.com

    SIP signaling port

    • • 443
    • • 3478
    • • 5060
    • • 5061

15. Question 15 · 1

    DRAG DROP - You have a Teams Phone deployment that uses Direct Routing. You have two users named User1 and User2. You need to move the assigned licenses and phone number of User1 to User2. Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

    Arrange the options in the correct order.

    

    • Assign the licenses to User2.
    • Assign a voice routing policy to User1.
    • Unassign the phone number from User1.
    • Assign the phone number to User2.
    • Unassign the licenses from User1.

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