PL-600 practice test

1. Question 1 · 1

   A company uses two separate unlinked apps to manage sales leads; a Power Apps app and a third-party application. The client has the following requirements: ✑ Manage all leads by using the Power Apps app. ✑ Create a lead in the Power Apps app when a user creates a lead in the third-party application. ✑ Update leads in the Power Apps app when a user updates a lead in the third-party application. ✑ Connect to the third-party application by using an API. You need to recommend strategies to integrate the Power Apps app and the third-party application. Which three options can you use to achieve the goal? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.

   Choose all answers that apply.

   • Dual-write
   • Custom connector
   • Dataflow
   • Power Automate cloud flow
   • Dataverse connector

2. Question 2 · 1

   You are a Power Platform consultant for an internet support company. The company lacks a budget to buy third-party ISVs or add-ons. The company requires a new system that achieves the following: ✑ All support issues must come in by email, need to be logged, and assigned to the support group. ✑ Accounts must synchronize with the parent company Oracle database. ✑ Reports must be sent to the executives on a weekly basis. ✑ No custom code will be used in the system. You need to recommend the components that should be configured. Which two components should you recommend? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.

   Choose all answers that apply.

   • Power Virtual Agents
   • Microsoft Dataverse
   • server-side synchronization
   • Microsoft Customer Voice

3. Question 3 · 1

   A company has a website that contains a form named Contact Us. Data from completed forms is saved to a shared document. An office administrator periodically reviews the document. The office administrator sends new submissions to another employee who creates contacts or updates existing contacts. You need to recommend a solution to automate the process. What should you recommend?

   Choose one answer.

   • Excel Online Connector
   • Dynamics 365 Customer Insights
   • Dynamics 365 Customer Service
   • Dynamics 365 Marketing

4. Question 4 · 1

   A company has a custom web-based API that is hosted on Azure. You design a Microsoft Power Platform solution to provide the company additional capabilities. You need to integrate the Microsoft Power Platform solution with the API. What should you recommend?

   Choose one answer.

   • Connection reference
   • Custom connector
   • Desktop flow
   • Data gateway

5. Question 5 · 1

   DRAG DROP - You are designing a business continuity strategy for a client who has a Microsoft Power Platform solution. The client works with critical data where any data loss creates a high risk. You need to document the retry process for the stakeholders. Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order. Select and Place:

   Arrange the options in the correct order.

   

   • The application makes a service call to the datacenter.
   • The application receives an exception after attempting the service call.
   • The application redirects calls to an on-premises server.
   • If the second call is successful, the application continues normally.
   • The application automatically tries the call again.

6. Question 6 · 1

   You are designing a Power Platform solution. The company wants its development team to create an interactive slider visualization to indicate and filter timeframe data that can be used across all of its apps that can be styled and manipulated by using code. You need to recommend a technology that meets these requirements. Which technology would you recommend the developers adopt to assist the implementation team?

   Choose one answer.

   • Web resource
   • Power Apps Component Framework control
   • JavaScript
   • Canvas app

7. Question 7 · 1

   You are designing a Power Platform solution for a company. The company issues each employee a tablet device. The company wants to simplify the opportunity management processes and automate when possible. The company identifies the following requirements: ✑ Users must have a visual guide to know which data to enter in each step of the opportunity management process. ✑ The system must automatically assign the opportunity to a manager for approval once all data is entered. ✑ The system must notify an assignee each time an opportunity is assigned to them by using push notifications. ✑ When a user selects a push notification, the associated opportunity must display. You need to recommend the Power Platform components that will meet their requirements. Which three Power Platform components should you recommend? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.

   Choose all answers that apply.

   • Business process flows
   • Power Apps mobile apps
   • Power Virtual Agents chatbots
   • Power Automate desktop flows
   • Power Automate cloud flows

8. Question 8 · 1

   A company is struggling to gather insights from won and lost opportunities. Users must be able to access the company's solution from mobile and desktop devices. The solution must meet the following requirements: ✑ Track opportunities and reasons for the win or loss of opportunities in the context of other related data. ✑ Display data to users as charts and tables and provide drill-through capabilities. You need to recommend a Power Platform tool to help the client visualize the data. Which two technologies should you recommend? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

   Choose all answers that apply.

   • Power BI
   • Power Automate
   • Power Virtual Agents
   • Power Apps

9. Question 9 · 1

   You are designing a Power Platform solution. You need to identify the non-functional requirements for the organization. Which three non-functional requirements should you identify? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

   Choose all answers that apply.

   • business rules to identify top customers
   • customer maintenance procedures
   • usability of business process flows
   • time-to-load forms
   • solution regulatory compliance

10. Question 10 · 1

    You are designing a Microsoft Power Platform solution to help a company manage sales leads. The solution has the following requirements: ✑ Ensure that users follow a predefined sales process regardless of the device that employees use to access the app. ✑ Respond to sales events by using organization-defined best practices. You need to recommend a component for the app. What should you recommend?

    Choose one answer.

    • Power Automate cloud flow
    • Business process flow
    • Power Automate desktop flow
    • Playbook

11. Question 11 · 1

    A company provides professional development certifications to technologies around the world. The company uses multiple call centers to support customers. The company plans to implement Dynamics 365 Customer Service. The company must increase productivity for call center employees. The solution must meet the following requirements: ✑ Handle multiple customer interactions at once ✑ Ensure that users can access information from several business applications. ✑ Interact with customers by using the following channels: chat, phone calls, emails, and online reviews. ✑ Implement all functionality in a single interface. You need to recommend a solution that meets the requirements of the company. What should you recommend?

    Choose one answer.

    • Omnichannel for Customer Service
    • Live Assist for Microsoft Dynamics 365 Powered by CafeX
    • LinkedIn connector
    • Unified Service Desk

12. Question 12 · 1

    An organization plans to implement a solution to deliver the complete sales process for its sales teams. The organization does NOT have any physical barcode scanners. To meet the organization business requirements, the proposed solution must include the following capabilities: ✑ Create and qualify leads to contacts ✑ Generate quotes and convert quotes to orders ✑ Scan product barcodes as part of the order generation process You need to recommend a solution to help the organization achieve its business requirements. What should you recommend?

    Choose one answer.

    • Dynamics 365 mobile app and a Power Apps canvas app
    • Dynamics 365 for Phones only
    • Dynamics 365 Customer Service and Dynamics 365 Sales
    • Unified Service Desk

13. Question 13 · 1

    You are creating a scope of work document for a solution. You have the following requirements: ✑ Track support cases, first response time, and resolution time. ✑ Include a chat-like interface that allows managers to check the status of cases with minimal manual searching. ✑ Allow cases to have multiple different priority levels. You need to include the required Dynamics 365 and Microsoft Power Platform components. Which two components should you include? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.

    Choose all answers that apply.

    • Dynamics 365 Customer Service
    • Power Virtual Agents
    • Power BI
    • Dynamics 365 Customer Voice

14. Question 14 · 1

    A large company experiences high staff turnover rates. As a result, the company must add or remove multiple system user accounts daily. You need to recommend a security concept which will facilitate complex security profiles to entities for large groups of users across the Power Apps and Dynamics 365 applications. What should you recommend?

    Choose one answer.

    • Hierarchy security
    • Field-level security
    • User access management
    • Team privileges

15. Question 15 · 1

    A car dealership has a custom financing table. You are working with a developer to add a button to a ribbon that displays a hidden section of a form when specific criteria are met. You need to recommend tools and technologies for the developer. Which two tools or technologies should you recommend? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.

    Choose all answers that apply.

    • Write a business rule.
    • Write a JavaScript code.
    • Use the Ribbon Workbench.
    • Use the form editor.

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