PMP practice test

1. Question 1 · 1

   A project manager leads a software development project in a hybrid environment. During project planning, the project manager identified a risk where a technical resource for a critical path item may not be available when needed. One week before the resource is needed, the technical engineer had a personal emergency and had to take a leave. What should the project manager do next?

   Choose one answer.

   • Consult the risk register for an appropriate planned risk response and implement.
   • Revise the project management plan and move the task to a time when the technical resource will be available.
   • Review the business requirement with stakeholders and exclude the task assigned to the technical resource.
   • Update the lessons learned report and the risk log to reflect that this risk has materialized.

2. Question 2 · 1

   A project team member is having difficulty delivering assigned tasks for a project that is at risk of being delayed. The main issue is that the team member does not understand a new system that was recently implemented. What should the project manager do?

   Choose one answer.

   • Ask the team member to learn the new system as on-the-job training.
   • Issue a change request to extend the project schedule.
   • Escalate the team member's performance to the project sponsor.
   • Assign an experienced resource to support the team member.

3. Question 3 · 1

   A project manager is managing a few innovation projects with a high level of uncertainty. The project manager is experiencing challenges with the large number of change requests issued due to the nature of the project. What should the project manager do?

   Choose one answer.

   • Reduce the number of approvers required to implement a change request
   • Request sponsor approval for all change requests to reduce the number of changes
   • Initiate the number of iterations to reduce the number of change requests
   • Add a fixed number of change requests allowed by the client on the project baseline

4. Question 4 · 1

   A project team is in the planning phase of a product migration project. The project manager schedules a meeting with the project team, telecommunications team, and the department leaders with group product accounts. The purpose of the meeting is to determine the project timeline based on how much content needs to be transferred to or created in the new system and the processing procedures and time frames. Who should the project manager also invite to the meeting?

   Choose one answer.

   • Representative from the provisioning team
   • Representative from the network team
   • Representative from the reimbursement team
   • Representative from the service desk team

5. Question 5 · 1

   A project sponsor is promoting the use of a new technology that has not yet been approved. The technology guarantees cost savings and a delivery ahead of schedule. However, the operational support at project completion is uncertain as the service organization expressed an inability to provide support without approval of the new technology. What should the project manager do to resolve the conflict?

   Choose one answer.

   • Seek to understand the project stakeholders’ needs in an effort to support the new technology.
   • Communicate the project’s progress to the stakeholders and promote the new technology.
   • Maintain and adhere to project plans to ensure the project delivers successful outcomes.
   • Acknowledge the lack of approval and focus on a resolution that will benefit the customer.

6. Question 6 · 1

   A project manager is assigned to a project. There was a lot of conflict regarding the status of the project and compliance with international regulations. During a regular meeting, the sponsor wanted to know how frequently the risks are being reviewed. Which document project manager should check first?

   Choose one answer.

   • Risk management plan
   • Risk register
   • Issue log
   • Risk report

7. Question 7 · 1

   A project manager has been hired to lead a governance consulting project that is in the initial phase. The project manager has been assigned to evaluate the supplier search activity. There are many interested candidates, including former suppliers and suppliers recommended by the sponsor. What should the project manager do in this situation?

   Choose one answer.

   • Evaluate suppliers who have worked successfully with the company before
   • Request the contracting area take charge of the supplier evaluation process
   • Prioritize evaluation of the suppliers recommended by the sponsor
   • Evaluate the suppliers based on their experience and skills in similar projects

8. Question 8 · 1

   A transportation company is developing a new tool to improve their delivery process. As project development for sprint two began, the executive steering committee made a request to include a new capability to perform a what-if analysis in the tool based on the customer demand and forecast. What should the project manager do next?

   Choose one answer.

   • Revise the project schedule and budget based on the additional scope, and review with the team.
   • Include the new capability to the product backlog and continue activities based on the current plan.
   • Perform an impact analysis on the schedule and budget based on the additional scope.
   • Analyze and negotiate with the executive steering committee regarding this new request.

9. Question 9 · 1

   A company initiated a project to introduce a new product to the market. The product must undergo the industry’s regulatory process prior to approval and launch. However, the company sees a great demand for this product and wants it to launch as soon as possible. What should the project manager do to realize this opportunity?

   Choose one answer.

   • Communicate with the industry’s regulatory authority to grant the company an exception.
   • Hire a third party who is an expert on the industry's regulations to work out the details.
   • Escalate the issue to the company’s CEO who has experience with the regulations.
   • Comply with the regulatory requirements and work to compress the project schedule.

10. Question 10 · 1

    Product implementation portions of a project are nearing completion. The project manager schedules a series of meetings to meet with the marketing management team. During the meeting, the marketing manager tells the project manager that some key members of the department will not be available to work on the implementation for the next 3 months. What should the project manager do?

    Choose one answer.

    • Shift those key members and assign them to another project.
    • Cancel the meeting series until the marketing team provides a solution.
    • Consult the project team and discuss the key team members’ availability.
    • Consult the resource management plan and escalate to the sponsor.

11. Question 11 · 1

    At a daily standup on the second day of the sprint, the product owner asks one of the developers to add more functionality to a product backlog item that was committed to in the sprint planning. The product owner explains that the change is based on a discussion they had with a user, is critical, and should be delivered in the next release. What should the project manager do?

    Choose one answer.

    • Ask the product owner to provide more details in the standup.
    • Organize a workshop after the standup to assess the impact.
    • Prepare a budget change request for additional resources.
    • Create a new product backlog item for the next sprint planning.

12. Question 12 · 1

    A product owner is trying to understand how many of the user stones have been completed within a 2-week sprint. How should the project manager approach this situation?

    Choose one answer.

    • Use retrospectives to deliver the finished products.
    • Invite the product owner to regular standup meetings.
    • Have a face-to-face conversation with the product owner.
    • Share the burndown chart with the product owner.

13. Question 13 · 1

    A project manager is part of a cross-functional agile team. Throughout the project, it has become obvious that team members from different functional units have different perspectives of what the outcome should be. What should the project manager do to resolve this?

    Choose one answer.

    • Check to ensure the project outcome aligns with the project charter and statement of work (SOW).
    • Invite the project sponsor to the sprint review to provide clarity on the sprint outcome.
    • Ask the product owner to address the concerns about the project outcome during the sprint retrospective.
    • Schedule a meeting with the stakeholders to determine a consensus regarding the outcome.

14. Question 14 · 1

    A project manager is starting a new project, and the project team is located in different countries. The team was going to use a specific tool to hold virtual meetings. However, that tool is not available in one team member's country. How should the project manager deal with this situation?

    Choose one answer.

    • Contact the project sponsor to have the team member removed from the project
    • Ask the team member to move to another location where the tool is available
    • Investigate alternative tools for virtual meetings that are available to all team members
    • Start the project and use email to communicate with the team member until the tool is available

15. Question 15 · 1

    A project presently in the testing stage is nearing the closing phase, which will transition the completed project to the company's operations support team. However, many new members have just been added to the operations support team who are not familiar with the project and the project's acceptance is now at risk. What should the project manager do to mitigate this transition risk?

    Choose one answer.

    • Request the steering committee to reevaluate the feasibility of transitioning and closing the project given the personnel changes on the operations support team.
    • Request the steering committee to train only the selected operations team members who are familiar with the project and then train the new team members separately.
    • Request the steering committee to exclude the new team members during the transition and train the new members after the planned transition is completed
    • Request the steering committee to authorize an early project deployment (i.e., a “beta” transition release) and engage the operations support team in the early release.

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