Professional Collaboration Engineer practice test

1. Question 1 · 1

   Madeupcorp.com is in the process of migrating from a third-party email system to G Suite. The VP of Marketing is concerned that her team already administers the corporate AdSense, AdWords, and YouTube channels using their @madeupcorp.com email addresses, but has not tracked which users have access to which service. You need to ensure that there is no disruption. What should you do?

   Choose one answer.

   • Run the Transfer Tool for Unmanaged users.
   • Use a Google Form to survey the Marketing department users.
   • Assure the VP that there is no action required to configure G Suite.
   • Contact Google Enterprise Support to identify affected users.

2. Question 2 · 1

   Your company has sales offices in Madrid, Tokyo, London, and New York. The outbound email for those offices needs to include the sales person's signature and a compliance footer. The compliance footer needs to say "Should you no longer wish to receive emails about this offer, please reply with UNSUBSCRIBE." You are responsible for making sure that users cannot remove the footer. What should you do?

   Choose one answer.

   • Send an email to each sales person with the instructions on how to add the footer to their Signature.
   • Ensure that each sales team is in their own OU, and configure the Append Footer with the signature and footer content translated for each locale.
   • Ensure that each sales team is in their own OU, and configure the Append Footer with footer content.
   • Ensure that each sales team is in their own OU, and configure the Append Footer with the footer content translated for each locale.

3. Question 3 · 1

   A company using G Suite has reports of cyber criminals trying to steal usernames and passwords to access critical business data. You need to protect the highly sensitive user accounts from unauthorized access. What should you do?

   Choose one answer.

   • Turn on password expiration.
   • Enforce 2FA with a physical security key.
   • Use a third-party identity provider.
   • Enforce 2FA with Google Authenticator app.

4. Question 4 · 1

   Your company's compliance officer has requested that you apply a content compliance rule that will reject all external outbound email that has any occurrence of credit card numbers and your company's account number syntax, which is AccNo. You need to configure a content compliance rule to scan email to meet these requirements. Which combination of attributes will meet this objective?

   Choose one answer.

   • Name the rule > select Outbound and Internal Sending > select If ANY of the following match > add two expressions: one for Simple Content Match to find AccNo, and one for predefined content match to select Credit Card Numbers > choose Reject.
   • Name the rule > select Outbound > select If ANY of the following match > add two expressions: one for Simple Content Match to find AccNo, and one for predefined content match to select Credit Card Numbers > choose Reject
   • Name the rule > select Outbound and Internal Sending > select If ALL of the following match > add two expressions: one for Advanced Content Match to find AccNo in the Body, and one for predefined content match to select Credit Card Numbers > choose Reject.
   • Name the rule > select Outbound > select If ALL of the following match > add two expressions: one for Advanced Content Match to find AccNo in the Body, and one for predefined content match to select Credit Card Numbers > choose Reject.

5. Question 5 · 1

   Your-company.com recently bought 2500 Chrome devices and wants to distribute them to various teams globally. You decided that enterprise enrollment would be the best way to enforce company policies for managed Chrome devices. You discovered that Chrome devices currently end up in the top-level organization unit, and this needs to change to the organizational unit of the device administrator. What should you do?

   Choose one answer.

   • Change Enrollment Permissions to only allow users in this organization to re-enroll existing devices.
   • Change Enrollment Controls to Place Chrome device in user organization.
   • Change Enrollment Controls to Keep Chrome device in current location.
   • Change Enrolment Permissions to not allow users in this organization to enroll new devices.

6. Question 6 · 1

   A user has traveled overseas for an extended trip to meet with several vendors. The user has reported that important draft emails have not been saved in Gmail, which is affecting their productivity. They have been constantly moving between hotels, vendor offices, and airport lounges. You have been tasked with troubleshooting the issue remotely. Your first priority is diagnosing and preventing this from happening again, and your second priority is recovering the drafts if possible. Due to time zone differences, and the user's busy meeting schedule, you have only been able to arrange a brief Hangouts Meet with the user to gather any required troubleshooting inputs. What two actions should be taken on this call with the user? (Choose two.)

   Choose all answers that apply.

   • Ask the user to send an email to you so you can check the headers.
   • Record a HAR file of the user composing a new email.
   • Take screenshots of the user's screen when composing an email.
   • Use the Email log search in the Admin panel.
   • Check the Users > App Users Activity report.

7. Question 7 · 1

   Your company has an OU that contains your sales team and an OU that contains your market research team. The sales team is often a target of mass email from legitimate senders, which is distracting to their job duties. The market research team also receives that email content, but they want it because it often contains interesting market analysis or competitive intelligence. Constant Contact is often used as the source of these messages. Your company also uses Constant Contact for your own mass email marketing. You need to set email controls at the Sales OU without affecting your own outgoing email or the market research OU. What should you do?

   Choose one answer.

   • Create a blocked senders list as the Sales OU that contains the mass email sender addresses, but bypass this setting for Constant Contact emails.
   • Create a blocked senders list at the root level, and then an approved senders list at the Market Research OU, both containing the mass email sender addresses.
   • Create a blocked senders list at the Sales OU that contains the mass email sender addresses.
   • Create an approved senders list at the Market Research OU that contains the mass email sender addresses.

8. Question 8 · 1

   The CEO of your company has indicated that messages from trusted contacts are being delivered to spam, and it is significantly affecting their work. The messages from these contacts have not always been classified as spam. Additionally, you recently configured SPF, DKIM, and DMARC for your domain. You have been tasked with troubleshooting the issue. What two actions should you take? (Choose two.)

   Choose all answers that apply.

   • Obtain the message header and analyze using G Suite Toolbox.
   • Review the contents of the messages in Google Vault.
   • Set up a Gmail routing rule to whitelist the sender.
   • Conduct an Email log search to trace the message route.
   • Validate that your domain is not on the Spamhaus blacklist.

9. Question 9 · 1

   Your company wants to provide secure access for its employees. The Chief Information Security Officer disabled peripheral access to devices, but wants to enable 2-Step verification. You need to provide secure access to the applications using G Suite. What should you do?

   Choose one answer.

   • Enable additional security verification via email.
   • Enable authentication via the Google Authenticator.
   • Deploy browser or device certificates via G Suite.
   • Configure USB Yubikeys for all users.

10. Question 10 · 1

    A company has thousands of Chrome devices and bandwidth restrictions. They want to distribute the Chrome device updates over a period of days to avoid traffic spikes that would impact the low bandwidth network. Where should you enable this in the Chrome management settings?

    Choose one answer.

    • Randomly scatter auto-updates.
    • Update over cellular.
    • Disable Auto update.
    • Throttle the bandwidth.

11. Question 11 · 1

    Your company moved to G Suite last month and wants to install Hangouts Meet Hardware in all of their conference rooms. This will allow employees to walk into a room and use the in-room hardware to easily join their scheduled meeting. A distributed training session is coming up, and the facilitator wants to make remote room joining even easier. Participants in remote rooms should walk into their room and begin receiving the training without having to take any actions to join the session. How should you accomplish this?

    Choose one answer.

    • In the Admin Console, select the devices in Meeting Room Hardware, select Call, and Enter the meeting code.
    • Room participants will need to start the meeting from the remote in the room.
    • By adding the rooms to the Calendar invite, they will all auto-join at the scheduled time.
    • Select Add Live Stream to the Calendar invite; all rooms added to the event will auto-join at the scheduled time.

12. Question 12 · 1

    You are supporting an investigation that is being conducted by your litigation team. The current default retention policy for mail is 180 days, and there are no custom mail retention policies in place. The litigation team has identified a user who is central to the investigation, and they want to investigate the mail data related to this user without the user's awareness. What two actions should you take? (Choose two.)

    Choose all answers that apply.

    • Move the user to their own Organization Unit, and set a custom retention policy
    • Create a matter using Google Vault, and share the matter with the litigation team members.
    • Create a hold on the user's mailbox in Google Vault
    • Reset the user's password, and share the new password with the litigation team.
    • Copy the user's data to a secondary account.

13. Question 13 · 1

    Your Accounts Payable department is auditing software license contracts companywide and has asked you to provide a report that shows the number of active and suspended users by organization unit, which has been set up to match the Regions and Departments within your company. You need to produce a Google Sheet that shows a count of all active user accounts and suspended user accounts by Org unit. What should you do?

    Choose one answer.

    • From the Admin Console Billing Menu, turn off auto-assign, and then click into Assigned Users and export the data to Sheets.
    • From the Admin Console Users Menu, download a list of all Users to Google Sheets, and join that with a list of ORGIDs pulled from the Reports API.
    • From the G Suite Reports Menu, run and download the Accounts Aggregate report, and export the data to Google Sheets.
    • From the Admin Console Users Menu, download a list of all user info columns and currently selected columns.

14. Question 14 · 1

    Your organization is part of a highly regulated industry with a very high turnover. In order to recycle licenses for new employees and comply with data retention regulations, it has been determined that certain G Suite data should be stored in a separate backup environment. How should you store data for this situation?

    Choose one answer.

    • Use routing rules to dual-deliver mail to an on-premises SMTP server and G Suite.
    • Write a script and use G Suite APIs to access and download user data.
    • Use a third-party tool to configure secure backup of G Suite data.
    • Train users to use Google Takeout and store their archives locally.

15. Question 15 · 1

    You recently started an engagement with an organization that is also using G Suite. The engagement will involve highly sensitive data, and the data needs to be protected from being shared with unauthorized parties both internally and externally. You need to ensure that this data is properly secured. Which configuration should you implement?

    Choose one answer.

    • Turn on external sharing with whitelisted domains, and add the external organization to the whitelist.
    • Provision accounts within your domain for the external users, and turn off external sharing for that Org.
    • Configure the Drive DLP rules to prevent the sharing of PII and PHI outside of your domain.
    • Create a Team Drive for this engagement, and limit the memberships and sharing settings.

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